Frequently Asked Questions (FAQ)
Frequently Asked Questions
We recommend using PayPal for a safe and worry-free first purchase.
✔️ Zero risk of fraud
✔️ Instant payment confirmation
✔️ Full refund support
We also accept Visa and Mastercard for your convenience. However, for first-time customers, PayPal remains the most secure and reliable option.
✔️ Zero risk of fraud
✔️ Instant payment confirmation
✔️ Full refund support
We also accept Visa and Mastercard for your convenience. However, for first-time customers, PayPal remains the most secure and reliable option.
We ship within 1-2 business days. Delivery takes around 7-15 business days, depending on customs clearance. Final delivery will be handled by USPS. See our shipping page for more.
Please contact our customer service via email first — we will respond within 8 hours. We recommend not submitting a PayPal dispute initially, so we can assist you faster.
Yes. Contact our customer support via email or live chat and we'll send you more photos if available.
After ordering, you'll receive QC (Quality Control) photos within 2-6 days for approval before shipment. You can request changes or refunds at that stage.
After ordering, you'll receive QC (Quality Control) photos within 2-6 days for approval before shipment. You can request changes or refunds at that stage.
Our A Grade watches are water-resistant.
Our Superclone Grade watches are waterproof up to 50 meters.
Our Superclone Grade watches are waterproof up to 50 meters.